Refund & Exchange

At TML Gifts, we value our customers and strive to ensure that every gift you order brings joy and satisfaction. However, if you need to cancel, replace, or request a refund, please review the following policy carefully:

Refund Policy

A. Order Cancellation:
Orders can be cancelled upon customer request within 4 hours of placing the order.
To cancel, please contact our support team immediately through WhatsApp +92 337 7777003.

B. Partial Deliveries:
In case multiple items are ordered and one or more items are not delivered, customers will be refunded for the undelivered goods or services only.

Replacement / Exchange Policy

If you receive a damaged or incorrect item, you may request a replacement.

• Replacement requests must be submitted within 6 hours of receiving your order.

• The product must be unused, in original packaging, and supported by photo proof of the issue.

• Once reviewed and approved by our team, a replacement will be arranged at the earliest.

Note:

• Personalized or customized items cannot be refunded or exchanged unless damaged during delivery.

• Refunds will be made through the original payment method or as store credit, depending on the case.

Thank you for shopping with TML Gifts – Thanks Me Later!
Your satisfaction is our priority, and we’re always here to make your gifting experience smooth and delightful.